We are having some issues with our free hosting hardware and are currently working on it. I'll keep everyone posted in this thread.

In the mean time your websites might load to a not-found page since the storage array with the free hosting member files is the one having the problems. This does not mean we deleted your site, it's a hardware issue that we are working on fixing.

9/20 9am update - It looks like there have been severe hardware failures even pn the "backup" drives of the storage array. The hardware raid card failed completely taking down a lot of the drives with it. We're still assessing the damage, but it's starting to look like some of the data might be lost. I really hope people have backups (since you upload the files to us, you have to have them on your pc first!) as we keep recommending. I'll keep everyone posted throughout the rest of the day. We usually have extra drives ready for something like this, but with the amount of drives that failed I have placed an emergency order for new ones (that should come within 6 hours). I again apologize for any inconvenience this has caused. As you can tell, I am working around the clock (worked all night) to try to get this back up as soon as possible.

9/20 10am update - The problem is starting to look more severe, we are going to need to replace most of the free hosting hardware, which means costs in the high $xx,xxx range. I'm trying to get the money secured for this as we speak so we can have the hardware asap. I am still hoping to be back online later today, but with some data loss. Current best estimate is 6:30pm EST (in 8 hours).

9/27 4pm update - I just got back from the data center and the new hardware is currently being installed. ETA for up-time is being pushed back 2 hours to 8:30pm EST.

9/27 11pm update - Still having issues... heading back to the data center.. will keep everyone posted.

9/28 1am update - Re-install is 50% done. Hope to be done in about an hour and begin the software installs (considering everything goes to plan).

9/28 6am update - The new server is now up. We are still working to recover some data and install things, but you can now upload your files back.

9/28 4pm update - All usual upload limits (speed, etc..) have been removed to let you guys re-upload your accounts quicker.

9/28 10pm update - Just took the machines down for some final software upgrade. Should be back online and 100% operational within 20minutes. Then comes the attempt to recover data..

9/29 11am update - Final update. Everything is up and working for about 12 hours now. I will be sending the broken hardware to a disaster recovery company so that we might be able to recover some more of the data. I want to personally apologize for this loss and reassure everyone that we are taking steps to make sure this does not happen again. At the same time, we (as always) strongly recommend that all members keep local backups of all the files. Since you upload them from your PC to begin with, just leave a copy on the PC!


I again apologize for any inconvenience and will follow up later in the week if we are able to recover any more data.

Some files/data might have been lost. I'm not having any problems logging in though? Can you try again?

Just give it a few minutes or an hour or two more.. we are still working some things out.

The raid card failed and caused major corruption... I'm going to be working with a disaster recovery company once the current machines are up and working.

thank you very much!
restoring and uploading data
I imagine qu must be tired and sleepy.
luck and thanks again

Ouch, hope you guys get it fixed soon.  At the moment I'm in the middle of uploading around 137 megs of my backup... on dialup   14,811 files in about 160 folders

Thank you Alex. I know you have been working very hard and long hours to try and fix these problems People have to understand that it's not Alex's fault we all need to give him space to deal with the problems I'm also having problems.


P.s I've been with other hosts before, that don't even keep you informed to what is going on when theirs a problem. So we should all be very gratefull Alex and his team are trying hard to fix the problems, these things can take time i understand.  They are also keeping everyone up to date to where their at with these problems.




Alex thank you.

How come all the sudden, i cant log in. i was fine one seconed, then gone the next.  i cant even see my site.