Author Topic: Sites down ?  (Read 3240 times)

Offline eagleflight

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Sites down ?
« on: February 19, 2009, 04:42:06 AM »
Hey Alex,

Mate mine and my g/f websites have both been down for a few days. ?

This is the message that both parragirl and i eagleflight are getting when we try to open our sites.

The server at www.seaeagles1947.t35.com is taking too long to respond.
 
The server at www.eels1947.t35.com is taking too long to respond.


Can you please help us out Alex as we can't open our sites nor work on them.

P.s i also sent you a pm on Tuesday i think it was ? and you haven't replied back to me. ?
« Last Edit: February 19, 2009, 04:46:39 AM by eagleflight »

Helping Webmasters - Webmaster Forum, Website Support and T35 Hosting Support

Sites down ?
« on: February 19, 2009, 04:42:06 AM »

Offline Alex Melen

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Re: Sites down ?
« Reply #1 on: February 19, 2009, 07:11:11 AM »
Both sites loading fine for me? What IP address are you trying to access them from?

Offline eagleflight

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Re: Sites down ?
« Reply #2 on: February 19, 2009, 09:03:02 AM »
Both sites loading fine for me? What IP address are you trying to access them from?

Alex this is what we get when we try to open our sites ?? mate. The sites were ok about four days ago.

There's no problem in logging into the file manager & the support forum but it wont let us open our sites why ?



Offline eagleflight

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Re: Sites down ?
« Reply #3 on: February 19, 2009, 09:14:09 AM »
I can't work it out our sites were up and running fine and now nothing ?


Cheers EF

Offline Atrain

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Re: Sites down ?
« Reply #4 on: February 19, 2009, 04:11:32 PM »
Where is your location? Here in the Florida I am having no trouble viewing your site using Firefox, which by what I can see is what you're using too
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Offline eagleflight

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Re: Sites down ?
« Reply #5 on: February 19, 2009, 07:38:28 PM »
Hey Atrain,


I'm in Australia mate in the state of New South Wales. And your correct we are using Firefox i also tried to use IE but i still got the same message as the print screen one above.
« Last Edit: February 19, 2009, 07:41:55 PM by eagleflight »

Offline eagleflight

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Re: Sites down ?
« Reply #6 on: February 19, 2009, 07:47:58 PM »
Both sites loading fine for me? What IP address are you trying to access them from?

Hey Alex,

Thanks for your reply mate. My g/f and i are using Optusnet is this what you mean by IP address ?


Cheers EF

Offline eagleflight

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Re: Sites down ?
« Reply #7 on: February 19, 2009, 07:51:01 PM »
We know you guys are trying to help us both and we are greatful.



Cheers EF

dWhite

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Re: Sites down ?
« Reply #8 on: February 19, 2009, 08:07:28 PM »
Post results from here: http://www.whatismyip.com/

Offline Atrain

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Re: Sites down ?
« Reply #9 on: February 20, 2009, 05:41:21 PM »
it might be the location difference. I'm still having no problem viewing your site.
When I die, I want to be buried face down, so that everyone who doesn't like me can kiss my a**
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Offline fredyossa

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Re: Sites down ?
« Reply #10 on: February 20, 2009, 10:09:13 PM »
my site is out, I really want to know what happens, it is 21:50 and my site is out

Offline Atrain

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Re: Sites down ?
« Reply #11 on: February 20, 2009, 10:48:56 PM »
nevermind, i see from a previous post of yours. it's working for me
When I die, I want to be buried face down, so that everyone who doesn't like me can kiss my a**
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Offline eagleflight

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Re: Sites down ?
« Reply #12 on: February 20, 2009, 11:36:16 PM »
I've contacted our ISP and i got them to check our Websites their end and our sites wouldn't open up for them either.

They told me if there was a problem with my IP address then i wouldn't be able to open any websites at all.

They also told me there's nothing that they can do their end they said check with your host.

So can someone please tell me whats going on ?


Cheers EF
« Last Edit: February 21, 2009, 05:10:26 AM by eagleflight »

dWhite

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Re: Sites down ?
« Reply #13 on: February 21, 2009, 07:35:03 AM »
I don't think the server firewall would be blocking you, as it blocks only specific IP address' not entire hosts.

I checked both of your sites using an Australian proxy, and both load, so I believe that your ISP is lying to you on this one.

I'll send Alex your IP address and hostmask just to double check the firewall part of it.

Offline eagleflight

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Re: Sites down ?
« Reply #14 on: February 21, 2009, 09:08:34 PM »
I don't think the server firewall would be blocking you, as it blocks only specific IP address' not entire hosts.

I checked both of your sites using an Australian proxy, and both load, so I believe that your ISP is lying to you on this one.

I'll send Alex your IP address and hostmask just to double check the firewall part of it.

Thanks for your reply mate. But this is very strange my site and my g/f  parragirl's site were both working fine up until last Tuesday :confused:
« Last Edit: February 21, 2009, 09:11:57 PM by eagleflight »

Offline eagleflight

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Re: Sites down ?
« Reply #15 on: February 23, 2009, 08:45:08 AM »
My ISP (Optus) told me today they have blocked any websites to do with t35 at moment due to spam.

Alex can you tell me whats going on please i can't even work in the file manager now also ? somethings not right here.
« Last Edit: February 23, 2009, 08:53:28 AM by eagleflight »

Offline Alex Melen

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Re: Sites down ?
« Reply #16 on: February 23, 2009, 11:48:34 AM »
You really need to have a chat with your internet provider.. T35 isn't listed in any spam databases:

This site lets you test every single spam database out there and we have never been listed in a single one: http://www.dnsbl.info/

Your ISP is obviously lying to you for whatever reason...

Offline eagleflight

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Re: Sites down ?
« Reply #17 on: February 23, 2009, 08:54:18 PM »
You really need to have a chat with your internet provider.. T35 isn't listed in any spam databases:

This site lets you test every single spam database out there and we have never been listed in a single one: http://www.dnsbl.info/

Your ISP is obviously lying to you for whatever reason...


Alex I'm not saying that t35 is at fault here mate. The whole thing is very strange ? to say the least.

Also as i said to you already in my last post i can't even do any work in my file manager why is that ???

Ill be contacting Optusnet again today and having a good talk to them as I've had a gut full of this.

Ill also be telling them that you told me that T35 isn't listed in any spam databases.

P.s Alex i do thank you for your reply.

Cheers EF
« Last Edit: February 23, 2009, 09:04:38 PM by eagleflight »

Offline eagleflight

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Re: Sites down ?
« Reply #18 on: February 24, 2009, 12:40:14 AM »
Hey Alex,

I've just finished talking to our ISP optus and i talked to someone in their DSL direct support team which deals with (spam abuse) etc...

Optus told me that t35 is not at fault in anyway.
 
Someone has set up a false account with t35 this is their address ( optushome.t35.com)

optus told me that this site is being used for (fishing ph) to steal peoples / users account details.

That's why both parragirl & i eagleflight sites are blocked.

Alex i wanted to give you this info asap.

We are sorry if it seemed like we were directing the fault towards t35. Now that optus have explained to us what is going on we understand now why our sites were blocked.


Cheers eagleflight & parragirl.






Offline eagleflight

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Re: Sites down ?
« Reply #19 on: February 24, 2009, 05:40:11 AM »
Both our sites are back up and running all is well now.

Thank you to Alex & dWhite.


Cheers EF