Author Topic: New Account - Logon Problems  (Read 2700 times)

Offline gt1pon

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New Account - Logon Problems
« on: October 07, 2008, 12:28:28 PM »
I just created a account been validated but when I try to logon to the new account this is what I am getting.  Userid and password was correct and had been validated.

Unable to login to FTP server ftp.t35.com with username 

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.


Go back or Go to the login page

 
Technical information for developers:

function ftp_openconnection (/cp/cp/includes/browse.inc.php on line 52)
function browse (/cp/cp/index.php on line 193)
argument 0: main
argument 1:
argument 2:
argument 3:
argument 4:
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New Account - Logon Problems
« on: October 07, 2008, 12:28:28 PM »

Offline Alex Melen

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Re: New Account - Logon Problems
« Reply #1 on: October 07, 2008, 01:27:54 PM »
What username are you logging in with?

Found the problem.   I had logged on with just the userid but realized that the website is also part of the userid.   I added ".t35.com" after my userid and it worked ok.

Sorry about the confusion.

« Last Edit: October 07, 2008, 10:37:51 PM by gt1pon »