Author Topic: Not able to login or view hosted page  (Read 2943 times)

Offline psycho_thunder

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Not able to login or view hosted page
« on: September 27, 2008, 08:22:05 AM »
Hi, between yesterday and today I can't login ou view the page that I hosted on the server...

When I try the link of the page hosted, it says:
The page you were looking for could not be found. The possible reasons for this include: (1) The site in question was violating our TOS and was removed. (2) You might have misspelled the url of the page you were trying to get to. (3) The webmaster of the site might have made an error in their code.

Of the 3 possible reasons, I don't think that its the 2nd and de 3rd, since se page was working well. But I can't possible think of what reason could it be removed for violating the TOS ???

If it was in fact the violating of the TOS, can some one please explain what was I violating, because I can't remember any possibly thing, violating the TOS ??  :confused: :confused:




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Not able to login or view hosted page
« on: September 27, 2008, 08:22:05 AM »

Offline Alex Melen

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Offline psycho_thunder

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Re: Not able to login or view hosted page
« Reply #2 on: September 27, 2008, 09:44:14 AM »
Please see the announcements:

http://www.helpingwebmasters.com/announcements/free-hosting-hardware-issues-t3290.0.html;msg13407#new
Tks for the fast reply, I dind't noticed this announcement  :smilie:
I hope the issues will be solved as quickly as they can. Keep up the good work :wink:

Offline psycho_thunder

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Re: Not able to login or view hosted page
« Reply #3 on: September 28, 2008, 12:27:46 PM »
Hi, I saw that the problem issues had been resolved, but I still can't log in the account.

Every time I try to loging:

An error has occured:
Unable to connect to FTP server ftp.t35.com on port 21.

Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.


Go back or Go to the login page

 
Technical information for developers:

function ftp_openconnection (/cp/cp/includes/browse.inc.php on line 52)
function browse (/cp/cp/index.php on line 193)
argument 0: main
argument 1:
argument 2:
argument 3:
argument 4:
In order to improve the service of this website, a concise error report has been saved. This error report will be analysed by the developers in a confidential way to track and eliminate bugs.


Is it part of those issues problems, that the server was having?

ps: sorry for the double post

Offline Alex Melen

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Re: Not able to login or view hosted page
« Reply #4 on: September 28, 2008, 01:18:30 PM »
Please try now?
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Offline psycho_thunder

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Re: Not able to login or view hosted page
« Reply #5 on: September 28, 2008, 02:31:02 PM »
Please try now?
Tks  :wink:
Its working fine now. The page uploaded has been erased but that's not a problem, I'll upload it again. Tks again  :smilie:

Offline kingkash

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Re: Not able to login or view hosted page
« Reply #6 on: September 28, 2008, 05:32:35 PM »
Hi, I'm still having the same problem right now no matter how many times I try,

An error has occured:
Unable to connect to FTP server ftp.t35.com on port 21.

Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.


Go back or Go to the login page

 
Technical information for developers:

function ftp_openconnection (/cp/cp/includes/browse.inc.php on line 52)
function browse (/cp/cp/index.php on line 193)
argument 0: main
argument 1:
argument 2:
argument 3:
argument 4:
In order to improve the service of this website, a concise error report has been saved. This error report will be analysed by the developers in a confidential way to track and eliminate bugs.


I've been trying to get onto my page since the server was back but the I keep getting this error message....Thanks

Offline Alex Melen

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Re: Not able to login or view hosted page
« Reply #7 on: September 28, 2008, 05:48:06 PM »
What's the username? Are you logging in with username.t35.com ? Can you try logging in with the demo account (demo.t35.com/demo)?
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Offline kingkash

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Re: Not able to login or view hosted page
« Reply #8 on: September 29, 2008, 02:52:05 AM »
The username is sherbrooke....yes i'm using sherbrooke.t35.com to login but it's still not working......The demo account does work but not mine....Thanks

Offline Alex Melen

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Re: Not able to login or view hosted page
« Reply #9 on: September 29, 2008, 07:46:58 AM »
If demo works, but sherbrooke doesn't, it means you are logging in with the incorrect username or password. Make sure you are logging in with sherbrooke.t35.com (not sherbrooke) and that you are using the correct password.
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Offline kingkash

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Re: Not able to login or view hosted page
« Reply #10 on: September 30, 2008, 02:34:47 PM »
Hi, I'm still getting the same error :
An error has occured:
Unable to login to FTP server ftp.t35.com with username sherbrooke.t35.com.

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.


Go back or Go to the login page

Technical information for developers:

    * function ftp_openconnection (/cp/cp/includes/browse.inc.php on line 52)
    * function browse (/cp/cp/index.php on line 193)
          o argument 0: main
          o argument 1:
          o argument 2:
          o argument 3:
          o argument 4:

In order to improve the service of this website, a concise error report has been saved. This error report will be analysed by the developers in a confidential way to track and eliminate bugs.


I'm sure i'm using the right username and password and I don't think I was violating the TOS so I don't really understand why I can't access my account...
Thanks

Offline Alex Melen

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Re: Not able to login or view hosted page
« Reply #11 on: September 30, 2008, 02:53:47 PM »
Can you try logging in with the demo account? Does that work? If so, you might be using the wrong password.
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Offline kingkash

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Re: Not able to login or view hosted page
« Reply #12 on: September 30, 2008, 04:06:02 PM »
The demo account works. I also checked with the lost password link I received the same password I have been using to login .Last week I was still logging in with that password and and username, it was working and I havent changed anything since then. So i think there's another problem.

Offline Alex Melen

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Re: Not able to login or view hosted page
« Reply #13 on: September 30, 2008, 04:40:26 PM »
Your account was suspended because it was used for keylogging. Not only is that illegal, but it is not a website which violates our terms of service. Here are some of the files you had:

Web_Sep_28_2008__11_34.html
Keys_Sep_28_2008__11_34.html
Founder and CEO: T35 Hosting & HostSEO
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