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Topic: I Can't Login To CPanel Cause I Don't Have My Username And Password  (Read 1397 times)
« on: March 25, 2008, 08:31:51 AM »
ouufa Offline
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I Finished My Signing Up 8 Hours Ago With T35 Paid Hosting For Plane 2 "50 $/yr"

And I don't Know How To Go To CPanel To Admin My Site

Where Is My Login Information ?

Please , Replay Me Soooooon

Thanks

Muhamad Raouf
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Muhamad Raouf

 
« Reply #1 on: March 25, 2008, 08:41:31 AM »
T35 Head Forum Administrator 		dWhite Offline
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It should have been in the email you received when the account was setup.
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« Reply #2 on: March 25, 2008, 09:46:50 AM »
Alex Melen Offline
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It can take up to 24 hours for your payment to clear, especially if the address it outside of the US, if it doesn't match the credit card address, etc..
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« Reply #3 on: March 25, 2008, 07:36:16 PM »
Alex Melen Offline
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What is the domain name on the order?
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« Reply #4 on: March 26, 2008, 10:09:35 AM »
ouufa Offline
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The Domain Name Is [ www.el-dawlya.com ]
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Muhamad Raouf
« Reply #5 on: March 26, 2008, 10:30:31 AM »
ouufa Offline
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2Checkout Sent Me Email Which The Process To Buy The Host Plan
Is Failed .
They Type "Additional comments: Domain doesn't point to our servers."
Is This The Reason Make Process Failed
Ok Now I Converted DNS In My Domain To Info U Gave It To Me In Email "DNS".
Now What Will Happen , Is I Should Redo My Payment again To Have The Host Plane  Or What?
And Try To Do This But My Credit was have 60 $ Before I Make payment
now Payment Failed And I Try Again But Message tell Me That My Credit Is Empty

Sorry , Replay Me
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Muhamad Raouf
« Reply #6 on: March 26, 2008, 01:40:56 PM »
Alex Melen Offline
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The order was canceled and refunded because the domain name you provided did not point to our servers. You need to have a domain name and set the name servers to ns1.t35.net and ns2.t35.net as was instructed on our site. In addition, 2checkout noted that the ip address you paid from did not match the address on the credit card or the billing you provided.
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« Reply #7 on: March 27, 2008, 06:25:37 AM »
ouufa Offline
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Hello

At First My Money Didn't Back Yet I Just Checked It and My Credit Is Empty.

I Changed My Domain Setting DNS To ns1.t35.net  and ns2.t35.net .

Is There A Problem If My Billing Was In MY Laptop And I Try To Make
Payment In Another Laptop In My Office ?

Now What Will Happen ?

I Really Need The Hosting Cause My Business Is Stopped Waiting The Host.

Whan My Money Will Back And Then I Can Make My Payment?
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Muhamad Raouf
« Reply #8 on: March 27, 2008, 10:39:52 AM »
Alex Melen Offline
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The payment was canceled and refunded. If you fixed the DNS you have to send the payment again for the order to go through. If the money is not back soon, you might want to contact your credit card company and ask them how long they take to credit the account once a refund is issued. You can also contact 2checkout.com which is the company that processed your payment and refund.
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« Reply #9 on: March 27, 2008, 12:36:54 PM »
ouufa Offline
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I fixed the DNS and try to use the link in the email to make my payment again but ...

this error appear :

Your authorization failed for the following reason:
Authorization Failed Error determining approval
Please go back and attempt to correct your information or
choose a different payment method.

why this error u think ?
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Muhamad Raouf
« Reply #10 on: March 27, 2008, 01:33:47 PM »
Alex Melen Offline
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Are you sure you are entering YOUR OWN credit card? That error usually appears when you try to make a fraudulent transaction. That error signifies that your credit card is declined by the bank (ie: not authorized).
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« Reply #11 on: March 28, 2008, 08:20:48 AM »
ouufa Offline
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Dear
i am web developer in epic design group
we have branches in canada , india , dobai and egypt
my contact is "  muhammad@epicdg.com "
i have my hosting with [midphase] servers in US
i have my hosting with [horde] servers in canada www.webhostcanada.com
check the www.el-dawlya.com domain u will find that it is my domain

now u tell me that are i sure i am entering my credit card?
i am suuuuuuuuuuuuuuuure i am entering my credit card

do u know what i never see signup in any server like yours
 
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Muhamad Raouf
« Reply #12 on: March 28, 2008, 08:45:34 AM »
Alex Melen Offline
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Your credit card is being declined by the bank processing company (2checkout.com), not us. You might want to contact either them or your bank to figure out why your credit card isn't valid.
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