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Topic: SMTP not working, urgent  (Read 1798 times)
« on: January 08, 2005, 05:49:29 AM »
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alphawhelp Offline
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my domain is www.postindustrialscore.com

two weeks ago, my e-mail stopped working.  the last time I had this problem, it turned out that my ISP (which is bellsouth.net) was blocking smtp connections on port 25, and as a result, port 250 was opened.

now, I am having the same problem, with my smtp connection being refused.  it works neither on port 250 or port 25.

nothing else about my account settings or my network was changed recently.  I would like to know if this is a bellsouth problem, or if something has changed with the servers that does not allow me to send e-mail with my current smtp settings.

please reply as I need this e-mail account for my business and it is crucial that I have it working again immediately.  thank you.
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« Reply #1 on: January 08, 2005, 09:11:38 AM »
CravenBW
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Nothing has changed on our end of things. Call Bellsouth and see if they are blocking port 250 now.
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« Reply #2 on: January 08, 2005, 04:04:11 PM »
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I have contacted Bellsouth and they claim they are not blocking port 250, although I persisted and they sent an open ticket to the server team to investigate this.  In the meantime, I would like for you to make sure that your smtp servers are working properly.
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« Reply #3 on: January 08, 2005, 04:45:02 PM »
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gir Offline
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Bret, you may want to check the new firewall in case that may be an issue.  Just a thought.
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« Reply #4 on: January 08, 2005, 06:03:16 PM »
CravenBW
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Shouldn't be a problem on our end because I have just sent a test email successfully from both ports 25 and 250
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