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Topic: unable to connect to FTP site  (Read 237 times)
« on: October 13, 2008, 03:19:04 PM »
ameir1 Offline
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I was able to connect this morning but now get a
530 Login authentication failed
message.
It happens on all the FTP accounts that I have set up.
thanks
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« Reply #1 on: October 13, 2008, 03:59:18 PM »
ameir1 Offline
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btw, this is the interaction...

USER elpaso AT qabx.com
Response:   331 User elpaso AT qabx.com OK. Password required
Command:   PASS ******
Response:   530 Login authentication failed
Error:   Could not connect to server
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« Reply #2 on: October 13, 2008, 05:38:47 PM »
ameir1 Offline
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I haven't received a response to this... I have customers who need to access our FTP site.
Any help would be appreciated.
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« Reply #3 on: October 13, 2008, 06:14:28 PM »
Alex Melen Offline
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I'm logging in to qabx.com just fine. Make sure the password is correct.
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« Reply #4 on: October 13, 2008, 06:19:27 PM »
ameir1 Offline
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I only have problems logging into the FTP accounts.  I have tried with ALL the FTP accounts, with the same results - bad password.  I even made a new FTP account and can't access that either.
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« Reply #5 on: October 13, 2008, 08:07:40 PM »
Alex Melen Offline
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Have you tried logging in to the root account (same username and password as you use for cpanel)? There is also a chance your ISP is blocking port 21. Have you been able to ftp into other servers?
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« Reply #6 on: October 13, 2008, 08:33:10 PM »
ameir1 Offline
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I've tried with 3 different ISP's..
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« Reply #7 on: October 13, 2008, 09:05:18 PM »
Alex Melen Offline
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Resolved via email. Folders for the ftp accounts were not there.
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