Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
Pages: [1]
Send this topic | Print
Topic: Why was my site shutdown?? (bandwidth issue)  (Read 1920 times)
« on: September 18, 2006, 02:53:39 AM »
www.julian.li Offline
Newbie

View Profile WWW
*
Posts: 26



Hi Alex,

In march 2006 I used 62.77 gig, so this definitely means I have atleast 62 gig.

I asked in this forum on Aug 27th what my bandwidth is, but got no reply to this from you, see this post (reply #6)
http://www.t35.com/forums/index.php?topic=2031.0

Can you please confirm what my actual bandwidth is and adjust it, this is really urgent.

Thanks

Julian
www.julian.li
Report to moderator   Logged

 
« Reply #1 on: September 18, 2006, 03:03:03 AM »
Bret Craven Offline
Vice President
Administrator
Addict

View Profile
*****
Posts: 693



You're bandwidth limit is 50gigs and you've used over that already. Please email me about this at cravenbw@t35.net
Report to moderator   Logged

Bret Craven
  Vice President
  Director of Customer Service
  cravenbw@t35.net
« Reply #2 on: September 18, 2006, 09:58:06 AM »
Alex Melen Offline
President / Founder
Administrator
Addict

View Profile WWW
*****
Posts: 2,179



Certain months we wave bandwidth limits (if for instance we had some down time)... so that might explain the 62gb in march. I have you officially on 50gb.. but shoot me an email .. i might be able to raise that to 60gb free of charge (I am not sure if that would help at your current rate though.. you are using around 100-120gb/mo at the rate you were going the last few days).
Report to moderator   Logged

« Reply #3 on: September 22, 2006, 03:00:56 PM »
www.julian.li Offline
Newbie

View Profile WWW
*
Posts: 26



Certain months we wave bandwidth limits (if for instance we had some down time)... so that might explain the 62gb in march. I have you officially on 50gb.. but shoot me an email .. i might be able to raise that to 60gb free of charge (I am not sure if that would help at your current rate though.. you are using around 100-120gb/mo at the rate you were going the last few days).

On Jan 31st 2006 email title "RE: help - very urgent, my paid site is current exceeding
bandwidth"

You wrote:

Julian,

You have not yet signed up for the $50/month subscription, correct? 70gigs
would be $25/mo.

-----------------------------------------------------------------------------------------------

Can I please just get what was agreed in this email in Jan 31st please. I can forward your email back to you if you want to verify as it contains the whole discussion we had over this.

Julian
www.julian.li
Report to moderator   Logged
« Reply #4 on: September 23, 2006, 02:35:24 AM »
www.julian.li Offline
Newbie

View Profile WWW
*
Posts: 26



Alex, Brett


Please respond, Ive just sent about 4 emails in the last  3 days and got totally ignored.

My site is now shutdown for the 2nd time this month due to your error at setting me at 62 gigs.

Can I get some compensation in the form of more bandwidth for these 2 long downtimes.

Julian
www.Julian.Li
Report to moderator   Logged
« Reply #5 on: September 23, 2006, 04:52:22 PM »
Alex Melen Offline
President / Founder
Administrator
Addict

View Profile WWW
*****
Posts: 2,179



I replied this morning to the first email I have recieved from you in the last few weeks.
Report to moderator   Logged

 
Pages: [1]
Send this topic | Print
Jump to:  

Powered by SMF | SMF © 2006-2008, Simple Machines LLC